Colombian contact centres, ecommerce brands and service firms handle a high volume of messages and documents. Finessely builds the automations, agents and software that take that work off your team, with fixed scope and a fixed price.
Working with Colombia
Finessely (also searched as Finesse) is a remote team of senior engineers. We work with companies in Bogota, Medellin and Cali and across Colombia, from a first audit to a system that runs itself.
What teams ask for
Where it pays back first.
These are common starting points, not a fixed menu. Every project begins with a one week audit of how your team actually works.
Messaging agents.
WhatsApp and web chat answered in Spanish and English.
Contact centre workflows.
Repeated tasks automated with approval steps.
Document processing.
Invoices and forms entered automatically.
Fixed price, set after the audit
Clear terms for Colombia.
No surprises. You see working software every Friday.
Fixed scope.
Agreed in writing before we start, with a clear finish line.
Billed in US dollars.
Other currencies can be agreed up front.
Privacy first.
Designed around Law 1581 of 2012.
You own it.
Code, prompts and docs are yours from day one.
Questions
Before you ask.
How is pricing set for a project in Colombia?
Every project has a fixed price, set after a short audit once we have seen your tools and data. Scope drives the price, not where you are based. You know the full cost before any build starts.
What currency do you bill in?
We bill in US dollars (USD), or Colombian pesos (COP) by agreement. If you prefer another currency, tell us at the start and we will agree it in writing.
Can you work with teams in Colombia time zones?
Yes. We are a remote team and we schedule calls inside your working day, Colombia time. You get a working demo every Friday of the build.
How do you handle data and privacy?
We design around Law 1581 of 2012, with access controls, audit logs and an option to run everything in your own cloud account. We recommend your counsel confirm requirements for your sector.