This policy explains what personal information Finessely collects, why, and what you can do about it. It covers finessely.co, emails we send and receive, and our outreach. Work we do for clients is covered by our contract with each client.
Who we are
Finessely ("we", "us") is a remote team that builds AI automations and software. For anything about privacy, email hello@finessely.co.
What we collect
When you contact us
Your name, email address, company and whatever you choose to include in your message or brief. The brief builder on our contact page runs in your browser and sends nothing until you send the email yourself.
For business outreach
Professional contact details, such as name, job title, company and work email, collected from public sources and business data providers. We use them to contact companies we believe we can help. Every email includes a way to opt out.
Public social posts
We read public posts on platforms like X, Reddit and LinkedIn that match topics we work on, so we can offer useful replies. Any reply is reviewed by a person before it is posted.
When you visit the site
We do not use analytics, advertising cookies or tracking pixels. The site stores your light or dark theme choice in your browser's local storage, which never leaves your device. Our hosting provider may keep standard server logs, such as IP address, browser type and pages requested, to keep the site secure and running.
How we use it
- To reply to you and provide the services you ask for.
- To reach out to businesses about our services, which we do on the basis of our legitimate interest in growing our business.
- To keep our site, systems and accounts secure.
- To meet legal obligations.
We do not sell personal information, and we do not share it for advertising.
AI in our own work
We use AI models to help score public posts and draft emails and replies. A person reviews every draft before anything is sent or posted, and we do not use AI to make decisions that have legal or similarly significant effects on you.
Who we share it with
Service providers who help us run the business, under agreements that limit how they use your information. These include our website host, email and workspace providers, email delivery services, business contact data providers and AI model providers. Some of them may process information in other countries, with appropriate safeguards. We may also disclose information if the law requires it.
How long we keep it
Only as long as we need it for the purpose we collected it for. If you opt out of outreach, we keep your email address on a suppression list so we never contact you again.
Your choices and rights
- Opt out of outreach by replying "stop" to any email, or by emailing us.
- Access, correct or delete the personal information we hold about you.
- Object to how we use your information, or ask us to limit it.
Depending on where you live, you may have more rights under laws such as the GDPR or the CCPA, including the right to complain to your data protection authority. Email hello@finessely.co and we will respond as the law requires.
Security
We use reasonable technical and organizational measures to protect personal information, including least privilege access and secrets management. No method is perfectly secure, so we cannot guarantee absolute security.
Children
Our site and services are for businesses and are not directed at children under 16. We do not knowingly collect their information.
Changes
If we change this policy, we will update the effective date at the top of this page.