FinesselyServicesKnowledge assistants

One brain for your company.

One search box over your SOPs, contracts and Slack history. Answers in seconds, with the source attached.

The answer usually exists somewhere: a policy doc, an old thread, a contract clause. A knowledge assistant finds it, answers in plain English and shows exactly where the answer came from, so people can trust it and check it.

What we build

Knowledge assistants, done properly.

Search that answers

Ask a question in plain English and get an answer, not a list of links.

Sources attached

Every answer cites the documents and passages it used, one click away.

Access rules

People only see answers from documents they are allowed to open.

All your sources

Drive, SharePoint, Notion, Confluence, Slack, email and your CRM, kept in sync.

Where you work

Ask in Slack, Teams or a simple web app, whichever your team already uses.

Onboarding

New hires get answers from the way your company actually works, from day one.

How it runs

From audit to autopilot.

How we work

01 · Week 1

Audit

We map the workflow with the people who run it and rank each step by hours saved. You get a fixed scope and a plan you keep either way.

02 · Weeks 2 to 6

Build

Working software every Friday, tested on your real data. You see it, use it and steer it long before launch.

03 · Launch

Go live

We switch it on in stages, with approval steps where they matter, training for your team and docs for everything.

04 · Ongoing

Run and improve

We monitor, tune and extend it, and send a plain English report every month. You own the code and can take it in house any time.

Good fit

Is this right for you?

Tap each one that sounds like your team. If most do, a one week audit will show exactly what to build first.

Tap the ones that sound like you.

Questions

Straight answers.

Does it make things up?

It answers only from your documents and shows its sources. When it cannot find an answer, it says so.

How does it respect permissions?

It checks each person's access in the source system before using a document in an answer.

Is our data used to train models?

We set up model providers with the data protection options they offer and review them with you. The assistant can also run inside your own cloud account.

How long does setup take?

A first version on one or two sources is usually live within a few weeks of the audit.

Own your AI.

Build, customize and deploy AI automations and software that you fully own.