Indian businesses talk to customers on WhatsApp and phone at huge volume, and growing teams need that handled without growing headcount. Finessely builds the automations, agents and software that take that work off your team, with fixed scope and a fixed price.
Working with India
Finessely (also searched as Finesse) is a remote team of senior engineers. We work with companies in Bengaluru, Mumbai, Delhi, Hyderabad and Pune and across India, from a first audit to a system that runs itself.
What teams ask for
Where it pays back first.
These are common starting points, not a fixed menu. Every project begins with a one week audit of how your team actually works.
WhatsApp first agents.
Lead qualification, support and order status on the channel customers use.
GST and invoice paperwork.
Read, checked and posted to your accounting tool.
Sales follow up at scale.
Every lead answered quickly and chased on schedule.
Fixed price, set after the audit
Clear terms for India.
No surprises. You see working software every Friday.
Fixed scope.
Agreed in writing before we start, with a clear finish line.
Billed in US dollars.
Other currencies can be agreed up front.
Privacy first.
Designed around the Digital Personal Data Protection Act 2023.
You own it.
Code, prompts and docs are yours from day one.
Questions
Before you ask.
How is pricing set for a project in India?
Every project has a fixed price, set after a short audit once we have seen your tools and data. Scope drives the price, not where you are based. You know the full cost before any build starts.
What currency do you bill in?
We bill in US dollars (USD), or Indian rupees (INR) by agreement. If you prefer another currency, tell us at the start and we will agree it in writing.
Can you work with teams in India time zones?
Yes. We are a remote team and we schedule calls inside your working day, India Standard Time. You get a working demo every Friday of the build.
How do you handle data and privacy?
We design around the Digital Personal Data Protection Act 2023, with access controls, audit logs and an option to run everything in your own cloud account. We recommend your counsel confirm requirements for your sector.